{"id":3891,"date":"2022-03-24T19:35:02","date_gmt":"2022-03-24T18:35:02","guid":{"rendered":"https:\/\/obk-performance.com\/leaders-effective-communication\/"},"modified":"2022-03-28T18:07:59","modified_gmt":"2022-03-28T16:07:59","slug":"leaders-effective-communication","status":"publish","type":"post","link":"https:\/\/obk-performance.com\/en\/leaders-effective-communication\/","title":{"rendered":"Leaders &amp; Effective Communication"},"content":{"rendered":"<style>#kt-layout-id_500168-26{margin-top:-100px;}#kt-layout-id_500168-26 > .kt-row-column-wrap{align-content:end;}:where(#kt-layout-id_500168-26 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:end;}#kt-layout-id_500168-26 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:300px;padding-bottom:60px;min-height:60vh;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_500168-26{background-image:url('https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace.jpg');background-size:cover;background-position:50% 0%;background-attachment:fixed;background-repeat:no-repeat;}#kt-layout-id_500168-26 > .kt-row-layout-overlay{opacity:0.83;background-image:linear-gradient(180deg, var(--global-palette2, #2B6CB0) 33%, var(--global-palette4, #2D3748) 66%);}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (hover: none){#kt-layout-id_500168-26{background-attachment:scroll;}}@media all and (max-width: 1024px){#kt-layout-id_500168-26 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_500168-26 > .kt-row-column-wrap{padding-bottom:40px;padding-left:0px;padding-right:0px;grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_500168-26\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_500168-26\"><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-bottom kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_f6249d-a9 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_f6249d-a9 > .kt-inside-inner-col,.kadence-column_f6249d-a9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_f6249d-a9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_f6249d-a9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_f6249d-a9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_f6249d-a9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_f6249d-a9{z-index:10;position:relative;}@media all and (max-width: 1024px){.kadence-column_f6249d-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_f6249d-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_f6249d-a9\"><div class=\"kt-inside-inner-col\"><style>#kt-layout-id_d8a99e-a6 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_d8a99e-a6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_d8a99e-a6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:700px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_d8a99e-a6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_d8a99e-a6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_d8a99e-a6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_d8a99e-a6\" class=\"kt-row-layout-inner kt-layout-id_d8a99e-a6\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_004cbc-74 > .kt-inside-inner-col{display:flex;}.kadence-column_004cbc-74 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_004cbc-74 > .kt-inside-inner-col,.kadence-column_004cbc-74 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_004cbc-74 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column_004cbc-74 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column_004cbc-74{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column_004cbc-74 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_004cbc-74{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column_004cbc-74{align-self:flex-end;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}@media all and (max-width: 1024px){.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column_004cbc-74{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column_004cbc-74 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_004cbc-74\"><div class=\"kt-inside-inner-col\"><h1 class=\"has-text-align-center wp-block-post-title has-large-font-size\">Leaders &amp; Effective Communication<\/h1>\n\n<div class=\"has-text-align-center wp-block-post-author has-text-color has-theme-palette-9-color wp-duotone-2d3748-2d3748-1\"><div class=\"wp-block-post-author__content\"><p class=\"wp-block-post-author__name\">Odile Bocand\u00e9-Koffi<\/p><\/div><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_d5fc80-84 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-_d5fc80-84 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_d5fc80-84\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>#kt-layout-id_51cf09-3c > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_51cf09-3c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_51cf09-3c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:700px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:8px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_51cf09-3c > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_51cf09-3c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_51cf09-3c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_51cf09-3c\" class=\"kt-row-layout-inner kt-layout-id_51cf09-3c\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_9d83c6-93 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_9d83c6-93 > .kt-inside-inner-col,.kadence-column_9d83c6-93 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_9d83c6-93 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_9d83c6-93 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_9d83c6-93 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_9d83c6-93 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_9d83c6-93{position:relative;}@media all and (max-width: 1024px){.kadence-column_9d83c6-93 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_9d83c6-93 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_9d83c6-93 > .kt-inside-inner-col{margin-top:10px;margin-bottom:10px;margin-right:10px;margin-left:10px;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_9d83c6-93\"><div class=\"kt-inside-inner-col\"><div style=\"font-size:16px;\" class=\"has-text-align-center wp-block-post-excerpt has-text-color has-theme-palette-7-color\"><p class=\"wp-block-post-excerpt__excerpt\">Non-verbal communication accounts for at least 90% of the impact of your communication. <\/p><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<style>#kt-layout-id_1d004d-7c > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_1d004d-7c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_1d004d-7c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_1d004d-7c > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_1d004d-7c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_1d004d-7c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_1d004d-7c\" class=\"kt-row-layout-inner kt-layout-id_1d004d-7c\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_4f31ce-55 > .kt-inside-inner-col{display:flex;}.kadence-column_4f31ce-55 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_4f31ce-55 > .kt-inside-inner-col,.kadence-column_4f31ce-55 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_4f31ce-55 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_4f31ce-55 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column_4f31ce-55{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_4f31ce-55 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_4f31ce-55{position:relative;}.wp-block-kadence-column.kadence-column_4f31ce-55 > .kt-inside-inner-col{margin-top:50px;margin-bottom:50px;margin-right:50px;margin-left:50px;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column_4f31ce-55{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column_4f31ce-55{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_4f31ce-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_4f31ce-55 > .kt-inside-inner-col{margin-top:15px;margin-bottom:15px;margin-right:15px;margin-left:15px;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_4f31ce-55\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26, .wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26[data-kb-block=\"kb-adv-heading_0ea984-dd26\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26[data-kb-block=\"kb-adv-heading_0ea984-dd26\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26[data-kb-block=\"kb-adv-heading_0ea984-dd26\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26, .wp-block-kadence-advancedheading.kt-adv-heading_0ea984-dd26[data-kb-block=\"kb-adv-heading_0ea984-dd26\"]{padding-bottom:40px;font-size:30px;line-height:34px;}}<\/style>\n<h2 class=\"kt-adv-heading_0ea984-dd26 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_0ea984-dd26\">Effective Communication: Techniques<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27, .wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27[data-kb-block=\"kb-adv-heading_bb175c-6f27\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27[data-kb-block=\"kb-adv-heading_bb175c-6f27\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_bb175c-6f27[data-kb-block=\"kb-adv-heading_bb175c-6f27\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_bb175c-6f27 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_bb175c-6f27\">To be effective, managers who communicate should apply certain rules based on the control of non-verbal communication, which, let&#8217;s not forget, represents at least 90% of the impact of communication: the contact established by the sustained gaze, an assured voice because it is strong and rhythmic, with pauses on important words, gestures that are congruent with what is being said, and a posture that reflects assurance, dynamism and efficiency, etc. <br\/><br\/>I would add that the communication of leaders becomes more effective when they apply themselves to remain concise. Very often long speeches dilute the important messages. These are techniques that need to be worked on and learned, and progress can be rapid when they are well coached.  <\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<style>#kt-layout-id_54647d-cd > .kt-row-column-wrap{align-content:center;}:where(#kt-layout-id_54647d-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_54647d-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}#kt-layout-id_54647d-cd > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_54647d-cd > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){#kt-layout-id_54647d-cd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_54647d-cd\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_54647d-cd has-theme-palette-7-background-color\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-middle kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_f2d8d8-28 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_f2d8d8-28 > .kt-inside-inner-col,.kadence-column_f2d8d8-28 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_f2d8d8-28 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_f2d8d8-28 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_f2d8d8-28 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_f2d8d8-28 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_f2d8d8-28{position:relative;}@media all and (max-width: 1024px){.kadence-column_f2d8d8-28 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_f2d8d8-28 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_f2d8d8-28\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28, .wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28[data-kb-block=\"kb-adv-heading_edff90-4a28\"]{text-align:center;font-size:38px;line-height:42px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28[data-kb-block=\"kb-adv-heading_edff90-4a28\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28[data-kb-block=\"kb-adv-heading_edff90-4a28\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28, .wp-block-kadence-advancedheading.kt-adv-heading_edff90-4a28[data-kb-block=\"kb-adv-heading_edff90-4a28\"]{font-size:28px;line-height:32px;}}<\/style>\n<h2 class=\"kt-adv-heading_edff90-4a28 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_edff90-4a28\">Interviewing<br\/>Odile Bocand\u00e9-Koffi<br\/><br\/><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-3-color\">Executive Coach<\/mark> &amp; Founder of <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\">OBK Performance<\/mark><\/h2>\n<\/div><\/div>\n\n\n<style>.kadence-column_cf695b-53 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_cf695b-53 > .kt-inside-inner-col,.kadence-column_cf695b-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_cf695b-53 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_cf695b-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_cf695b-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_cf695b-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_cf695b-53{position:relative;}@media all and (max-width: 1024px){.kadence-column_cf695b-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_cf695b-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_cf695b-53\"><div class=\"kt-inside-inner-col\"><style>.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap{border-top:2px solid rgba(255,255,255,0.8);border-right:2px solid rgba(255,255,255,0.8);border-bottom:2px solid rgba(255,255,255,0.8);border-left:2px solid rgba(255,255,255,0.8);}.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap .kt-video-svg-icon{color:#EDF2F7;}.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap .kt-video-svg-icon > svg{stroke-width:2;}.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap:hover .kt-video-svg-icon{color:#3182CE;}.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap .kadence-video-overlay{opacity:0.3;;mix-blend-mode:none;;background:#000000;;}.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap:hover .kadence-video-overlay{opacity:0.5;;}.glightbox-kadence-dark.kadence-popup-_e4a9cd-5f .goverlay{background:#000000;opacity:0.8;}.glightbox-container.kadence-popup-_e4a9cd-5f .gclose path, .glightbox-container.kadence-popup-_e4a9cd-5f .gnext path, .glightbox-container.kadence-popup-_e4a9cd-5f .gprev path{fill:#ffffff;}.glightbox-container.kadence-popup-_e4a9cd-5f .gslide-video, .glightbox-container.kadence-popup-_e4a9cd-5f .gvideo-local{max-width:900px !important;}@media all and (max-width: 1024px){.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap{border-top:2px solid rgba(255,255,255,0.8);border-right:2px solid rgba(255,255,255,0.8);border-bottom:2px solid rgba(255,255,255,0.8);border-left:2px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kadence-video-popup_e4a9cd-5f .kadence-video-popup-wrap{border-top:2px solid rgba(255,255,255,0.8);border-right:2px solid rgba(255,255,255,0.8);border-bottom:2px solid rgba(255,255,255,0.8);border-left:2px solid rgba(255,255,255,0.8);}}<\/style>\n<div class=\"wp-block-kadence-videopopup kadence-video-popup_e4a9cd-5f\"><div class=\"kadence-video-popup-wrap kadence-video-noshadow\"><div class=\"kadence-video-intrinsic \"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique.jpg\" alt=\"\" width=\"1245\" height=\"633\" class=\"kadence-video-poster wp-image-1112\" srcset=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique.jpg 1245w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique-600x305.jpg 600w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique-300x153.jpg 300w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique-1024x521.jpg 1024w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Interview-OBK-Performance-sur-BBC-Afrique-768x390.jpg 768w\" sizes=\"auto, (max-width: 1245px) 100vw, 1245px\" \/><div class=\"kadence-video-overlay\"><\/div><a href=\"https:\/\/dms.licdn.com\/playlist\/C5605AQEO_YkRb5ZjLA\/feedshare-captions-thumbnails-dualWrite-inhouse-mp4_h264_aac_3300k\/0\/1568484078921?e=1637312400&amp;v=beta&amp;t=wGTCPGoTZPLoECQ-dv7c69gGVahC4ipVgWWSi7RO-kk\" role=\"button\" data-popup-class=\"kadence-popup-_e4a9cd-5f\" data-effect=\"none\" class=\"kadence-video-popup-link kadence-video-type-external\"><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-video-svg-icon kt-video-svg-icon-style-default kt-video-svg-icon-fas_play kt-video-play-animation-none kt-video-svg-icon-size-auto\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"30\" width=\"30\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><title>Play<\/title><path d=\"M424.4 214.7L72.4 6.6C43.8-10.3 0 6.1 0 47.9V464c0 37.5 40.7 60.1 72.4 41.3l352-208c31.4-18.5 31.5-64.1 0-82.6z\"><\/path><\/svg><\/div><\/a><\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329, .wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329[data-kb-block=\"kb-adv-heading_d5df0a-c329\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329[data-kb-block=\"kb-adv-heading_d5df0a-c329\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_d5df0a-c329[data-kb-block=\"kb-adv-heading_d5df0a-c329\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading_d5df0a-c329 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_d5df0a-c329\">Additional information following my appearance on BBC News Africa&#8217;s &#8220;TV Cash Eco&#8221; programme on 11 November 2019. <\/h6>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<style>#kt-layout-id_3f5d53-16 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_3f5d53-16 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_3f5d53-16 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_3f5d53-16 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_3f5d53-16 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_3f5d53-16 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_3f5d53-16\" class=\"kt-row-layout-inner kt-layout-id_3f5d53-16\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_6e94b3-b1 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_6e94b3-b1 > .kt-inside-inner-col,.kadence-column_6e94b3-b1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_6e94b3-b1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_6e94b3-b1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_6e94b3-b1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_6e94b3-b1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_6e94b3-b1{position:relative;}@media all and (max-width: 1024px){.kadence-column_6e94b3-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_6e94b3-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_6e94b3-b1\"><div class=\"kt-inside-inner-col\"><style>#kt-layout-id_afecb5-7e > .kt-row-column-wrap{align-content:center;}:where(#kt-layout-id_afecb5-7e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_afecb5-7e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(60% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(40% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}#kt-layout-id_afecb5-7e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_afecb5-7e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){#kt-layout-id_afecb5-7e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_afecb5-7e\" class=\"kt-row-layout-inner kt-layout-id_afecb5-7e\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-middle kt-row-layout-right-golden kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row  kt-custom-first-width-60  kt-custom-second-width-40 kb-theme-content-width\"><style>.kadence-column_737372-88 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_737372-88 > .kt-inside-inner-col,.kadence-column_737372-88 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_737372-88 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_737372-88 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_737372-88 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_737372-88 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_737372-88{position:relative;}@media all and (max-width: 1024px){.kadence-column_737372-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_737372-88 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_737372-88\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230, .wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230[data-kb-block=\"kb-adv-heading_c927a9-a230\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230[data-kb-block=\"kb-adv-heading_c927a9-a230\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230[data-kb-block=\"kb-adv-heading_c927a9-a230\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230, .wp-block-kadence-advancedheading.kt-adv-heading_c927a9-a230[data-kb-block=\"kb-adv-heading_c927a9-a230\"]{font-size:22px;line-height:25px;}}<\/style>\n<h3 class=\"kt-adv-heading_c927a9-a230 wp-block-kadence-advancedheading has-theme-palette-2-color has-text-color\" data-kb-block=\"kb-adv-heading_c927a9-a230\">How should business leaders communicate when addressing populations with divergent positions or interests?<\/h3>\n\n\n<style>.kb-gallery-id-_23cfe7-28 .kadence-blocks-gallery-item .kb-gal-image-radius, .kb-gallery-id-_23cfe7-28 .kb-slide-item .kb-gal-image-radius img{border-radius:0px 0px 0px 0px;;}.kb-gallery-wrap-id-_23cfe7-28.wp-block-kadence-advancedgallery{overflow:visible;}.kb-gallery-wrap-id-_23cfe7-28.wp-block-kadence-advancedgallery .kt-blocks-carousel{overflow:visible;}<\/style><div class=\"kb-gallery-wrap-id-_23cfe7-28 alignnone wp-block-kadence-advancedgallery\"><div class=\"kb-gallery-ul kb-gallery-non-static kb-gallery-type-slider kb-gallery-id-_23cfe7-28 kb-gallery-caption-style-bottom-hover kb-gallery-filter-none\" data-image-filter=\"none\" data-lightbox-caption=\"true\"><div class=\"kt-blocks-carousel splide kt-carousel-container-dotstyle-dark kt-carousel-arrowstyle-none kt-carousel-dotstyle-dark kb-slider-group-arrow kb-slider-arrow-position-center\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-arrows=\"false\" data-slider-fade=\"true\" data-slider-dots=\"true\" data-slider-type=\"slider\" data-slider-hover-pause=\"false\" data-slider-auto=\"\" data-slider-speed=\"7000\" data-show-pause-button=\"false\"><div class=\"splide__track\"><ul class=\"kt-blocks-carousel-init kb-blocks-slider splide__list\"><li class=\"kb-slide-item kb-gallery-slide-item splide__slide\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-land32 kb-has-image-ratio-land32\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-1024x684.jpeg\" width=\"1024\" height=\"684\" alt=\"\" data-full-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer.jpeg\" data-light-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer.jpeg\" data-id=\"1248\" class=\"wp-image-1248 skip-lazy\" srcset=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-1024x684.jpeg 1024w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-600x401.jpeg 600w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-300x200.jpeg 300w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-768x513.jpeg 768w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-1536x1025.jpeg 1536w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/figure><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column_22ae5e-50 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_22ae5e-50 > .kt-inside-inner-col,.kadence-column_22ae5e-50 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_22ae5e-50 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_22ae5e-50 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_22ae5e-50 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_22ae5e-50 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_22ae5e-50{position:relative;}.wp-block-kadence-column.kadence-column_22ae5e-50 > .kt-inside-inner-col{margin-top:30px;margin-bottom:30px;margin-right:30px;margin-left:30px;}@media all and (max-width: 1024px){.kadence-column_22ae5e-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_22ae5e-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_22ae5e-50 > .kt-inside-inner-col{margin-top:15px;margin-bottom:15px;margin-right:15px;margin-left:15px;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_22ae5e-50\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331, .wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331[data-kb-block=\"kb-adv-heading_8ecb57-b331\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331[data-kb-block=\"kb-adv-heading_8ecb57-b331\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331[data-kb-block=\"kb-adv-heading_8ecb57-b331\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331, .wp-block-kadence-advancedheading.kt-adv-heading_8ecb57-b331[data-kb-block=\"kb-adv-heading_8ecb57-b331\"]{padding-top:0px;}}<\/style>\n<p class=\"kt-adv-heading_8ecb57-b331 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_8ecb57-b331\">We all know the adage &#8220;<em>You can&#8217;t please everyone&#8221;.<\/em> However, when you are a manager, you are the boss of all your employees. You have to make decisions that allow the business to be profitable and sustainable. It is important to protect the employees and the interests of the shareholders, which is not always easy: remain factual, use positive vocabulary and avoid negations, explain clearly why certain decisions are taken, put yourself in the shoes of those you are talking to, and use your emotional intelligence to choose your words carefully.   <br\/><br\/>The good news is that you can improve your <em><mark class=\"kt-highlight\">Emotional Intelligence (EI)<\/mark><\/em> and it has a magical effect on oneself and others.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_579df2-80 > .kt-row-column-wrap{align-content:center;}:where(#kt-layout-id_579df2-80 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_579df2-80 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}#kt-layout-id_579df2-80{background-color:rgba(43,108,176,0.2);}#kt-layout-id_579df2-80 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_579df2-80 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_579df2-80 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_579df2-80\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_579df2-80\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-middle kt-row-layout-left-golden kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row  kt-custom-first-width-50  kt-custom-second-width-50 kb-theme-content-width\"><style>.kadence-column_30c750-df > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_30c750-df > .kt-inside-inner-col,.kadence-column_30c750-df > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_30c750-df > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_30c750-df > .kt-inside-inner-col{flex-direction:column;}.kadence-column_30c750-df > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_30c750-df > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_30c750-df{position:relative;}.wp-block-kadence-column.kadence-column_30c750-df > .kt-inside-inner-col{margin-top:30px;margin-bottom:30px;margin-right:30px;margin-left:30px;}@media all and (max-width: 1024px){.kadence-column_30c750-df > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_30c750-df > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_30c750-df > .kt-inside-inner-col{margin-top:15px;margin-bottom:15px;margin-right:15px;margin-left:15px;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_30c750-df\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32, .wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32[data-kb-block=\"kb-adv-heading_795225-5e32\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32[data-kb-block=\"kb-adv-heading_795225-5e32\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32[data-kb-block=\"kb-adv-heading_795225-5e32\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32, .wp-block-kadence-advancedheading.kt-adv-heading_795225-5e32[data-kb-block=\"kb-adv-heading_795225-5e32\"]{padding-bottom:20px;text-align:center!important;}}<\/style>\n<h3 class=\"kt-adv-heading_795225-5e32 wp-block-kadence-advancedheading has-theme-palette-2-color has-text-color\" data-kb-block=\"kb-adv-heading_795225-5e32\">The significance of communication in a crisis situation.<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33, .wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33[data-kb-block=\"kb-adv-heading_77e29e-ec33\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33[data-kb-block=\"kb-adv-heading_77e29e-ec33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33[data-kb-block=\"kb-adv-heading_77e29e-ec33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33, .wp-block-kadence-advancedheading.kt-adv-heading_77e29e-ec33[data-kb-block=\"kb-adv-heading_77e29e-ec33\"]{text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading_77e29e-ec33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_77e29e-ec33\">Communication in a crisis situation is fundamental because it allows a message to be shared that will circumscribe the crisis and its impact. It helps to avoid an excess of false information which is bound to be shared and amplified and which can have serious consequences for the company and its employees. Crisis communication meets very precise criteria, which guarantee its effectiveness. It is important to be accompanied by experts. Many companies anticipate crises and have their communications adapted to each potential crisis prepared in advance.     In a crisis situation, you have to act very quickly, so anticipation allows you to be reactive and remain effective.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_5fa7df-f4 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_5fa7df-f4 > .kt-inside-inner-col,.kadence-column_5fa7df-f4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_5fa7df-f4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_5fa7df-f4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_5fa7df-f4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_5fa7df-f4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_5fa7df-f4{position:relative;}@media all and (max-width: 1024px){.kadence-column_5fa7df-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_5fa7df-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_5fa7df-f4\"><div class=\"kt-inside-inner-col\"><style>.kb-gallery-id-_4f7a37-49 .kadence-blocks-gallery-item .kb-gal-image-radius, .kb-gallery-id-_4f7a37-49 .kb-slide-item .kb-gal-image-radius img{border-radius:0px 0px 0px 0px;;}.kb-gallery-wrap-id-_4f7a37-49.wp-block-kadence-advancedgallery{overflow:visible;}.kb-gallery-wrap-id-_4f7a37-49.wp-block-kadence-advancedgallery .kt-blocks-carousel{overflow:visible;}<\/style><div class=\"kb-gallery-wrap-id-_4f7a37-49 alignnone wp-block-kadence-advancedgallery\"><div class=\"kb-gallery-ul kb-gallery-non-static kb-gallery-type-slider kb-gallery-id-_4f7a37-49 kb-gallery-caption-style-bottom-hover kb-gallery-filter-none\" data-image-filter=\"none\" data-lightbox-caption=\"true\"><div class=\"kt-blocks-carousel splide kt-carousel-container-dotstyle-dark kt-carousel-arrowstyle-none kt-carousel-dotstyle-dark kb-slider-group-arrow kb-slider-arrow-position-center\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-arrows=\"false\" data-slider-fade=\"true\" data-slider-dots=\"true\" data-slider-type=\"slider\" data-slider-hover-pause=\"false\" data-slider-auto=\"\" data-slider-speed=\"7000\" data-show-pause-button=\"false\"><div class=\"splide__track\"><ul class=\"kt-blocks-carousel-init kb-blocks-slider splide__list\"><li class=\"kb-slide-item kb-gallery-slide-item splide__slide\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-land32 kb-has-image-ratio-land32\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-quand-la-vague-arrive.png\" width=\"289\" height=\"175\" alt=\"\" data-full-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-quand-la-vague-arrive.png\" data-light-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Communiquer-quand-la-vague-arrive.png\" data-id=\"1241\" class=\"wp-image-1241 skip-lazy\"\/><\/div><\/div><\/figure><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_a90300-45 > .kt-row-column-wrap{align-content:center;}:where(#kt-layout-id_a90300-45 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_a90300-45 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:60px;grid-template-columns:minmax(0, calc(60% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(40% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}#kt-layout-id_a90300-45 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_a90300-45 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){#kt-layout-id_a90300-45 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_a90300-45\" class=\"kt-row-layout-inner kt-layout-id_a90300-45\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-middle kt-row-layout-right-golden kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row  kt-custom-first-width-60  kt-custom-second-width-40 kb-theme-content-width\"><style>.kadence-column_630416-32 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_630416-32 > .kt-inside-inner-col,.kadence-column_630416-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_630416-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_630416-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_630416-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_630416-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_630416-32{position:relative;}@media all and (max-width: 1024px){.kadence-column_630416-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_630416-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_630416-32\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38, .wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38[data-kb-block=\"kb-adv-heading_04c4aa-8e38\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38[data-kb-block=\"kb-adv-heading_04c4aa-8e38\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_04c4aa-8e38[data-kb-block=\"kb-adv-heading_04c4aa-8e38\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_04c4aa-8e38 wp-block-kadence-advancedheading has-theme-palette-2-color has-text-color\" data-kb-block=\"kb-adv-heading_04c4aa-8e38\">How can trust be built or regained through communication?<\/h3>\n\n\n<style>.kb-gallery-id-_105eee-b1 .kadence-blocks-gallery-item .kb-gal-image-radius, .kb-gallery-id-_105eee-b1 .kb-slide-item .kb-gal-image-radius img{border-radius:0px 0px 0px 0px;;}.kb-gallery-wrap-id-_105eee-b1.wp-block-kadence-advancedgallery{overflow:visible;}.kb-gallery-wrap-id-_105eee-b1.wp-block-kadence-advancedgallery .kt-blocks-carousel{overflow:visible;}<\/style><div class=\"kb-gallery-wrap-id-_105eee-b1 alignnone wp-block-kadence-advancedgallery\"><div class=\"kb-gallery-ul kb-gallery-non-static kb-gallery-type-slider kb-gallery-id-_105eee-b1 kb-gallery-caption-style-bottom-hover kb-gallery-filter-none\" data-image-filter=\"none\" data-lightbox-caption=\"true\"><div class=\"kt-blocks-carousel splide kt-carousel-container-dotstyle-dark kt-carousel-arrowstyle-none kt-carousel-dotstyle-dark kb-slider-group-arrow kb-slider-arrow-position-center\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-arrows=\"false\" data-slider-fade=\"true\" data-slider-dots=\"true\" data-slider-type=\"slider\" data-slider-hover-pause=\"false\" data-slider-auto=\"\" data-slider-speed=\"7000\" data-show-pause-button=\"false\"><div class=\"splide__track\"><ul class=\"kt-blocks-carousel-init kb-blocks-slider splide__list\"><li class=\"kb-slide-item kb-gallery-slide-item splide__slide\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-land32 kb-has-image-ratio-land32\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance-1024x683.jpeg\" width=\"1024\" height=\"683\" alt=\"\" data-full-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance.jpeg\" data-light-image=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance.jpeg\" data-id=\"1247\" class=\"wp-image-1247 skip-lazy\" srcset=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance-1024x683.jpeg 1024w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance-600x400.jpeg 600w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance-300x200.jpeg 300w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance-768x512.jpeg 768w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Restaurer-la-confiance.jpeg 1038w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/figure><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column_350c2f-5f > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_350c2f-5f > .kt-inside-inner-col,.kadence-column_350c2f-5f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_350c2f-5f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_350c2f-5f > .kt-inside-inner-col{flex-direction:column;}.kadence-column_350c2f-5f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_350c2f-5f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_350c2f-5f{position:relative;}.wp-block-kadence-column.kadence-column_350c2f-5f > .kt-inside-inner-col{margin-top:30px;margin-bottom:30px;margin-right:30px;margin-left:30px;}@media all and (max-width: 1024px){.kadence-column_350c2f-5f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_350c2f-5f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_350c2f-5f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35, .wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35[data-kb-block=\"kb-adv-heading_38ffe8-2c35\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35[data-kb-block=\"kb-adv-heading_38ffe8-2c35\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_38ffe8-2c35[data-kb-block=\"kb-adv-heading_38ffe8-2c35\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_38ffe8-2c35 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_38ffe8-2c35\">When trust is lost, it is very difficult to restore it. At these levels of responsibility, the demands are greater and communication plays a key role. Leading by example, leading ethically, learning from mistakes are the words that come to my mind. When the leader has the ability to inspire trust, he or she can take the teams much further. Trust and respect lead to loyalty and commitment from the employees who work in the company alongside their leaders.    <\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<style>#kt-layout-id_ec9578-9b > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_ec9578-9b > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_ec9578-9b > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_ec9578-9b > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_ec9578-9b > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_ec9578-9b > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_ec9578-9b\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_ec9578-9b has-theme-palette-4-background-color\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_a88240-58 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_a88240-58 > .kt-inside-inner-col,.kadence-column_a88240-58 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_a88240-58 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_a88240-58 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_a88240-58 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_a88240-58 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_a88240-58{position:relative;}@media all and (max-width: 1024px){.kadence-column_a88240-58 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_a88240-58 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_a88240-58 > .kt-inside-inner-col{margin-top:15px;margin-bottom:15px;margin-right:15px;margin-left:15px;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_a88240-58\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2, .wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2[data-kb-block=\"kb-adv-heading_b3a1b5-c2\"]{padding-bottom:40px;text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2[data-kb-block=\"kb-adv-heading_b3a1b5-c2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_b3a1b5-c2[data-kb-block=\"kb-adv-heading_b3a1b5-c2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_b3a1b5-c2 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading_b3a1b5-c2\">See our articles<\/h2>\n\n\n<style>.kb-posts-id-_41fc18-9b .kb-post-list-item{display:grid;}<\/style><ul class=\"wp-block-kadence-posts kb-posts kadence-posts-list kb-posts-id-_41fc18-9b content-wrap grid-cols kb-posts-style-boxed grid-sm-col-2 grid-lg-col-2 item-image-style-above\"><li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-3891 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/obk-performance.com\/en\/leaders-effective-communication\/\" aria-label=\"Leaders &amp; Effective Communication\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1148\" height=\"720\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Leaders &amp; Effective Communication\" srcset=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace.jpg 1148w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace-600x376.jpg 600w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace-300x188.jpg 300w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace-1024x642.jpg 1024w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace-768x482.jpg 768w\" sizes=\"auto, (max-width: 1148px) 100vw, 1148px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h2 class=\"entry-title\"><a href=\"https:\/\/obk-performance.com\/en\/leaders-effective-communication\/\" rel=\"bookmark\">Leaders &amp; Effective Communication<\/a><\/h2>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"meta-label\">par<\/span><span class=\"author vcard\"><span class=\"fn n\">Odile Bocand\u00e9-Koffi<\/span><\/span><\/span><span class=\"kt-reading-time-wrap\"><span class=\"kt-reading-time\"> <span class=\"kt-reading-time-label\">Reading time: <\/span> 3 <span class=\"kt-reading-time-postfix\">minutes<\/span> <\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Non-verbal communication accounts for at least 90% of the impact of your communication.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-3887 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/obk-performance.com\/en\/reach-your-goals-make-your-dreams-come-true\/\" aria-label=\"Reach your goals &amp; make your dreams come true!\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1319\" src=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs-.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Reach your goals &amp; make your dreams come true!\" srcset=\"https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs-.jpg 1920w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs--600x412.jpg 600w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs--300x206.jpg 300w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs--1024x703.jpg 1024w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs--768x528.jpg 768w, https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-atteignez-vos-objectifs--1536x1055.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h2 class=\"entry-title\"><a href=\"https:\/\/obk-performance.com\/en\/reach-your-goals-make-your-dreams-come-true\/\" rel=\"bookmark\">Reach your goals &amp; make your dreams come true!<\/a><\/h2>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"meta-label\">par<\/span><span class=\"author vcard\"><span class=\"fn n\">Odile Bocand\u00e9-Koffi<\/span><\/span><\/span><span class=\"kt-reading-time-wrap\"><span class=\"kt-reading-time\"> <span class=\"kt-reading-time-label\">Reading time: <\/span> 3 <span class=\"kt-reading-time-postfix\">minutes<\/span> <\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Discover how to enable the Law of Attraction and achieve your goals, using the Vision Board, a visualization tool. <\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<\/ul><\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Non-verbal communication accounts for at least 90% of the impact of your communication.<\/p>\n","protected":false},"author":2,"featured_media":1490,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-3891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"taxonomy_info":{"category":[{"value":12,"label":"Uncategorized"}]},"featured_image_src_large":["https:\/\/obk-performance.com\/wp-content\/uploads\/2021\/11\/Article-Dirigeants-et-Communication-efficace-1024x642.jpg",1024,642,true],"author_info":{"display_name":"Odile Bocand\u00e9-Koffi","author_link":"https:\/\/obk-performance.com\/en\/author\/obkflex\/"},"comment_info":0,"category_info":[{"term_id":12,"name":"Uncategorized","slug":"uncategorized","term_group":0,"term_taxonomy_id":12,"taxonomy":"category","description":"","parent":0,"count":3,"filter":"raw","cat_ID":12,"category_count":3,"category_description":"","cat_name":"Uncategorized","category_nicename":"uncategorized","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/posts\/3891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/comments?post=3891"}],"version-history":[{"count":2,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/posts\/3891\/revisions"}],"predecessor-version":[{"id":4119,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/posts\/3891\/revisions\/4119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/media\/1490"}],"wp:attachment":[{"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/media?parent=3891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/categories?post=3891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/obk-performance.com\/en\/wp-json\/wp\/v2\/tags?post=3891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}